TeleTech

MSA Provides us with Internet, point to point high speed links, ISDN and a complex SIP Solution/Integration.

How they deliver our orders/requests? This is really amazing!!! This is the only carrier that I know that they always deliver the requirement ahead of time. They deliver SIP channels in 2 days max, or even a iNET /Internet in just 2-3 days others will tell you 1 month plus.

MSA also gives you a flexible way to pay your bills and adjusts at their end to meet the expectation of our different client needs in terms of billing and reporting.

Another thing that I really admired about MSA is that they are transparent to their customer in all aspects; specially on the Billing Usage and Isolation/Troubleshooting. This makes me will feel strongly confident that my carrier will not let me down and never leave me without support.

Archel Vicente
Telecommunication Manager, Voice and SIP Infrastructure Engineering (VSI)
Principal Telecom Engineer, Telecommunication Engineering

Family Fresh Farms

MSA delivered the undeliverable and got us connected to NBN, both via Satellite and Wi-fi. Kevin pulled out all the stops and ensured we got our diverse connections when no one else would even try.

Richard Sawkins
Family Fresh Farms, Peats Ridge.

Westminister Plumbing

We bought a new factory unit and had issues with NBN connection. No major carrier could help us get connected for months. Lucky for us, one of the other factory owners recommended MSA and they came and resolved the problem. We are now using them ongoing for all our services and have had great service and prices.

Stacey O’toole
Owner, Westminister Plumbing

Platinum Electricians

Platinum Electricians has been a client of MSA for the last 12 years for our internet and phone line services. Kevin and the team have been great to deal with, having multiple companies under our umbrella and multiple locations to distribute calls to 24/7 anything we request has never been a problem no matter how complex, any issues that arise are fixed in a timely manner.

Breanne McKenzie​
Franchise Coordinator & Customer Service

Logica

MSA went out of their way to help us relocate our Internet services in Sydney and Melbourne. MSA responded to our short notification and was able to deliver those changes when all our other service providers couldn’t. MSA followed up both before and after the scheduled move to ensure the process went smoothly and was completed to our satisfaction. The work MSA did made the relocation an easy transition with a minimum of down time.

Stephen Whalley, Senior Technical Consultant, Logica

Working Holiday Centre

The Working Holiday Centre has worked with the MSA group for the last five years, we are very proud of the relationship that both companies have built over this time. MSA were an integral part of our office move last year, which seen us combining our five companies into one group. They incorporate a very fast and efficient service. We look forward to continually working with MSA going forward.

Catherine Cahill, General Manager, Working Holidays

Propex Derivatives

We contracted MSA to move our internet and data lines from one side of the city to the other. Being a trading floor, we could not afford any mistakes or downtime, and MSA delivered. The key services were provided on time and worked immediately, and we look forward to working with MSA in the future.

Kieran Block, IT Manager

AON Consulting PNG

As a Superannuation Administration service provider to Papua New Guinea's leading Superannuation Fund, the National Superannuation Fund (NSF) Limited, our client has grown dramatically over the past years and they keep looking for ways to serve their members better.

On saying this we were approached by NSF to provide them a service for members to receive their superannuation balances to their mobiles.

In February 2009 we sought the expertise of Managed Solutions Australia Pty Ltd to provide this service. MSA delivered on time and to date we have been receiving positive responses with this service from our client. MSA is continually making improvements by providing:

1. Enhancements to the different delivery reports which has been very helpful and informative to assess the text balances delivery status provided to members.
2. Different Tailored Reports that are accessible via the internet.

Managed Solutions Australia Pty Ltd has the solution for our needs and we look forward to continually working with MSA.

Anne Wilson, Superannuation Services Manager

Bleach

MSA has helped us setup our entire Office phone system, Point-to-Point connection from our warehouse to our Head office and supplied their Dedicated Ethernet Internet service. There has been no downtime with MSA, they are spot on with their work and get the job done Guaranteed! We enjoy working with MSA and look forward to the future ahead.

I recommend MSA to any Business.

Layton Thomson, IT Manager, Bleach Pty Ltd trading as Insight, Ksubi and Something Else

Paradigm.One

MSA deliver! Our services turned up on time and worked first go. Four months later we are still waiting for our Telstra links.

Martin Cantwell, Paradigm.One - making IT happen, today

AMTA

MSA have been hosting our national database systems since 2017 and we have found their service to be stable and well supported by the MSA operations team

Ray McKenzie, Manager, Mobile Carriers Forum
Australian Mobile Telecommunications Association